More and more websites are adding chatbot functionality. Facebook’s Messenger platform alone has more than 100,000 bots, and in a survey sponsored by Oracle, more than 80 percent of enterprises surveyed said they expect to be using chatbots by 2020.
Sitepoint has an overview of chatbots and how they might impact Web development. Specifically, bots might dramatically alter site navigation and search, as well as affecting design. Today’s Web developers should begin familiarizing themselves with natural language technologies as well as considering how they could put together conversational user interfaces.
