Top White Papers and Webcasts

  • With most organizations currently using public cloud infrastructure in the form of Infrastructure as a Service (IaaS) or Platform as a Service (PaaS), building an effective Availability strategy is becoming more and more of a priority. ESG recently surveyed 318 mid-market and enterprise IT decision makers in North America to better understand the current trend in adopting a multi-cloud strategy. The growing public cloud infrastructure adoption, as well as the shift of workloads from on premises to off …

  • Wednesday, October 3, 2018 - North America and Latin America  Thursday, October 4, 2018 - Europe, Middle East, Africa & Asia-Pacific The future is anything but certain, but you can always count on change. Customer attitudes shift. New competitors disrupt the market. New technologies catch on and become mandatory overnight. The need to be operationally agile is greater than ever, and Genesys can provide customers the option to migrate to whichever platform best suits them at the pace …