Top White Papers and Webcasts

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …

  • On-Demand Webinar The evolution from traditional, centralized data center models to edge environments dictates the need for entirely different operational and maintenance approaches to ensure peak performance. Success hinges on developing strategies to remotely monitor critical systems and transform data points into actionable insights. Watch this on-demand webinar and discover how to improve data center operations in edge environments by using real time data and proactive recommendations to focus on …