Top White Papers and Webcasts

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …

  • On-Demand Webinar   As a seasoned executive, you’ve witnessed the progression of the enterprise data center from a support function – providing employees with the tools they need to work – to a business enabler that provides instant access to data that is critical to your business and a positive digital experience for your customers. Getting your data center strategy right results in a scalable, cost-effective asset that can drive digital business, enable innovation, and drive …