Top White Papers and Webcasts

  • Organizations around the globe are finding measurable success with their DCX initiatives, which has become a competitive differentiator, redefining loyalty by how well an organization engages, serves, and responds to customers and prospects. A recent global study by Nemertes Research shows that the metrics for DCX are so compelling, as business and IT leaders you must align on strategic goals and objectives you need to meet, and then move swiftly to launch your own DCX initiatives.

  • Technology is increasingly interwoven into cities, regions, and our lives, leading us to a faster, more connected, and more intelligent world. With real-time access to this level of intelligence and analytics, cities will transform to better meet the needs of all who work, live, and play there. Cities will not only sense and respond to current events (becoming living organisms that respond to what they sense—traffic conditions, weather events, etc.). They’ll become predictive environments that …