Top White Papers and Webcasts

  • Wednesday, October 3, 2018 - North America and Latin America  Thursday, October 4, 2018 - Europe, Middle East, Africa & Asia-Pacific The future is anything but certain, but you can always count on change. Customer attitudes shift. New competitors disrupt the market. New technologies catch on and become mandatory overnight. The need to be operationally agile is greater than ever, and Genesys can provide customers the option to migrate to whichever platform best suits them at the pace …

  • Live Event Date: October 4, 2018 @ 2:00 p.m. ET / 11:00 a.m. PT   The growth in eCommerce platforms has driven consumers away from brand sites to online marketplaces. According to recent research, one out of every four brand search conversions occur on an online marketplace. What makes the strategies of some brands work, while other lose out to the large marketplace appeal? Check out this upcoming webinar and join Eli Goodman, Jumpshot's VP of Strategy & Partnerships, and Sucharita …