The HTMLGoodies Research Center is a comprehensive library of free white papers, webcasts and other informative resources from today's leading technology vendors.
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To overcome today’s top security challenges, organizations are increasingly seeking to orchestrate their incident response (IR). They aim to build agile, measurable IR workflows, increase communication and coordination, and arm their team with the right tools and intelligence.
In this white paper, “Six Steps for Building a Robust Incident Response Function,” you will learn:
How to benchmark and assess your organization’s current incident response maturity …
Transforming IT Service Agility and Economics: A Blueprint for Modernizing and Consolidating Data Center and PlatformsDiscover how HPE Advisory Consulting Services consolidates and modernizes workloads and technology siloes, simplifying administration, and improving automation. Learn how IT organizations can support on-demand IT services and enable DevOps, self-service IT and agile development practices, while reducing equipment and operating expenses. This HPE Blueprint provides them with an overview of the steps they need to consider to achieve this outcome. This is valuable information to the IT person, particularly when …
As a technology provider, you have a team to support, business to manage, and distributor relationships to maintain, all while providing your customers with the best possible service—and remaining profitable. This also means budgeting and planning for the future. These can all be tough tasks to manage. Growth can be unpredictable and you may be searching for a more profitable and stable way to increase your company's bottom line.
Incorporating managed services can help you not only stand out from other …
How do you make your brick-and-mortar stores as smart as your website – so when customers walk in the door, you recognize them and cater to their individual tastes? What’s the key to making in-store shopping as frictionless for your customer as online shopping?
Read this research summary from the International Institute for Analytics to get started. You’ll learn how to use analytics to gain advanced insight from the Internet of Things: tracking chips, in-store infrared traffic …
Wednesday, October 3, 2018 - North America and Latin America
Thursday, October 4, 2018 - Europe, Middle East, Africa & Asia-Pacific
The future is anything but certain, but you can always count on change. Customer attitudes shift. New competitors disrupt the market. New technologies catch on and become mandatory overnight. The need to be operationally agile is greater than ever, and Genesys can provide customers the option to migrate to whichever platform best suits them at the pace …