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Today, Cloud First has become a major movement across the global business landscape. As cloud computing has become an imperative for global enterprises, Cloud First is key in building a long-term roadmap for cloud services by implementing higher application performance, higher scalability, and reduced spending on infrastructure. But how does a business go about developing a Cloud-First strategy that retains a maximum return on investment (ROI)? Read this white paper to discover solutions to hidden costs in the …
The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.
Read the latest report by Everest Group to learn more …