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SPONSORED BY: BMCEmployees no longer want to use traditional web-based forms to request a service and expect seamless omni-channel experiences. As artificial intelligence (AI) and automation technologies weave their way into the enterprise, organizations must evolve to meet new expectations for how service is delivered to employees. The new intelligent workplace embraces and integrates these technologies to better meet employee expectations. Read this white paper to understand how work gets consumed and done in the cognitive …