Top White Papers and Webcasts

  • Learn how to set yourself up for SLA success. Your customers have to know that you put them first. A well-crafted, service-centered SLA helps make that happen by defining what your customer can fairly expect, and how you plan to deliver that service. The better your agreement, the more you and your clients benefit.

  • The software-defined data center (SDDC) and new trends in cloud and virtualization bring increased agility, automation, and intelligent services and management to all areas of the data center. Businesses can now more easily manage the entire lifecycle of their applications and services via the SDDC. This Aberdeen analyst report examines how a strong foundation in both the cloud and internal data centers is empowering organizations to fully leverage their IT infrastructure and is also preparing them to be able …