Top White Papers and Webcasts

  • As IT organizations continue to explore ways that artificial intelligence, machine learning and deep learning can help the business innovate and discover new efficiencies, an important question begins to surface: Where will they find the infrastructure to support these compute-intensive, next-generation applications? In this IT Roundtable panel discussion, our experts cite current use cases as examples of how cloud-based infrastructure helps businesses capitalize on the potential of AI and machine learning.

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …