Top White Papers and Webcasts

  • Learn how to set yourself up for SLA success. Your customers have to know that you put them first. A well-crafted, service-centered SLA helps make that happen by defining what your customer can fairly expect, and how you plan to deliver that service. The better your agreement, the more you and your clients benefit.

  • Enterprise cloud adoption has evolved rapidly from fringe curiosity to the mainstream. As enterprises increasingly move mission-critical workloads to the cloud, it's important to track best practices to ensure a seamless migration process. While CIOs are becoming increasingly mature and pragmatic in their approach to cloud, surprises and challenges still need to be addressed. Read this eBook to learn the key best practices for cloud deployment success, the importance of SLAs in choosing a cloud provider, and …