Top White Papers and Webcasts

  • To manage the volume, velocity, and variety of data today, businesses are turning to newer, more innovative Big Data analytics platforms just to keep up with the sheer size and complexity of their data. From data monetization to customer retention to compliance to traffic optimization, enterprises that embrace Big Data analytics platforms are changing the dynamics of their industries. Read this eBook to discover how five diverse companies are leveraging HPE Vertica advance analytics with other Big Data …

  • In 2016, it is fair to say that the buying community has expressed a willingness to put their critical contact center infrastructure (often along with their customer data) in someone else's hands. Ovum estimates that 17% of all North American contact center seats are currently run on cloud-based platforms. That number will rise to more than 25% by 2019, representing one of the fastest adoption rates of a new technology in the history of contact centers. This Ovum TCO report highlights recommendations for …