Top White Papers and Webcasts

  • As digital transformation reaches the pinnacle of hype-dom and every organization frantically struggles to become a Digital Enterprise, IT leaders must break through it all to find the right path forward. Technology vendors and consultants are constantly bombarding you with visions of a magical digital transformation. If you really want to transform your organization, keep it real, and accept that if you want concrete results, you need a new approach. Read this white paper to learn how to cut through the noise …

  • Learn how to set yourself up for SLA success. Your customers have to know that you put them first. A well-crafted, service-centered SLA helps make that happen by defining what your customer can fairly expect, and how you plan to deliver that service. The better your agreement, the more you and your clients benefit.